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Why receptionists should get sales training today!

In sales we learn.... Listen carefully to what the other person is saying. Facilitate / assist / help / lead / guide this person by offering your...

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Old 07-Oct-08, 10:08 AM   #1
Debbiedle
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Why receptionists should get sales training today!

In sales we learn....

Listen carefully to what the other person is saying.
Facilitate / assist / help / lead / guide this person by offering your knowledge, assistance, solution and in some cases simply your empathy.
Build relationships by being reliable, trustworthy, hardworking and ethical.
Always work toward a win-win solution.
Celebrate every success.

Heck, in my opinion, they should teach sales in junior school.
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