Hi All
SARS eventually replied and I have to submit a revised EMP501 recon for 2014 and completing the Annual ETI utilised. I've been trying to do this on e@syfile by requesting a full resubmission but that just takes me back to the Declaration page which I cannot edit. Do I need to cancel all the certificates and import them again? Or is there more problems with E@syfile again? I've just updated to version 6.6.2. Any ideas?
Hi Bronwyn,
What you need to do is...
Go to Utilities / EMP501 Status Dashboard / click on the submission you want to re-do and make sure the status is Accepted.
Then you go to your certificates and correct what you need to correct. You do not have to cancel certificates, you can just add / undo whatever.
Then you go to full re-submission request and complete the declaration and ETI part.
Then submit.
let me know if you have come right.
christel
always fear when Christel is near....
Thanks Christel but my certificates are all correct so I don't need to change anything there.... I need to change the ETI part because this amount is reflecting as due by me. I nevertheless followed these steps but when I get to full re-submission request, it takes me to my original declaration and won't allow me to edit the ETI part?
But that's 100% correct, on the declaration screen you chose your entity, the period and then you change whatever you need to change.
I must just tell you that my ETI guys also shows as a debit due by me, but this is a SARS problem that they need to fix. Nothing that I did wrong.
I know this was SARS error in Feb 2014 because there was no column to show the ETI utilised (they only fixed this ETI page in the new version of e@syfile with the August 2014 submission) I received a letter from them yesterday after my email requesting them to fix my 2014 EMP501 asking me to re-submit 2014 EMP501 as they cannot fix it as it was submitted via e@syfile.
Seems the plot thickens with SARS....
ok, so you happy now to re-submit? on the latest version of easyfile?
I have just sent them another email as their telephone line stays engaged. I tried to edit the ETI page on my original declaration many times now yesterday and today - it allows me to but as soon as I save it, my corrections are lost and it reverts to my original EMP501 showing the ETI amount in the 'Due by me' block.
Thanks for all your help Christel...seems I'll have to wait until SARS decides to fix this problem
Have you added the eti to the specific certificates that it relates to? You have to do this. and then full re-submission request, and then add the eti to the declaration.
SARS will not be able to assist you. Remember they don't work on easyfile.....
Added eti to the 3 certificates, added source code 4118 etc saved it etc. it reflects but when I say view certificate its not there. I requested a full re-submission request again but encounter the same problem - not actually adding the amounts utilised.
if you want a second opinion you are welcome to send me your data and I'll check it for you. you can email me your email address via a pm, then I'll be in contact and you can upload a backup of your data on dropbox for me to download... or you could wait for SARS...
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