Hope you doing well.
I have 4x desktop workstations I have to fix for a school. The client just said the PC's don't work so I got to troubleshoot them to give the client a quote on how much it'll cost to fix them.
If I spend let's say 4 hrs labour on troubleshooting the PC's to give an accurate quote, can I charge for that labour?
I just don't want to spend 4 hrs seeing what's wrong, quoting the client and they say, "No thx". Which means 4 hrs gone.
Am I allowed to say, "The quote comes to x-amount. If not accepted there's a 4 hrs labour charge for troubleshooting the problems".
Can I do this?