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Thread: Telkom and the new consumer protection act

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    Full Member popayetwo's Avatar
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    Unhappy Telkom and the new consumer protection act

    (Aneeka Savahl) argues that a part of wording of the act creates a strong argument that a bearer of a prepaid device - who may not be the original buyer - will be able to demand cash for the unredeemed value even after it has passed the three-year expiry date.

    So then we can expect Telkom to change on Friday so that any unused cap at the end of the month, which has been paid for, will carry over to the next month. Oh, good.
    I can't wit till Friday. (Removes tongue from cheek)

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    Site Caretaker Dave A's Avatar
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    I'm really looking forward to Friday (or shortly thereafter) when it comes to the Telkom fixed line service provided to my parents. Their line is faulty about 30% of the year, and when working is of such poor quality it can rarely hold a dial-up modem connection.
    The trouble with opportunity is it normally comes dressed up as work.

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    Bronze Member Fanie's Avatar
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    Have same problem to the wife's mother. We were notified they won't fix the line it's going to be too expensive.
    Regards
    Fanie

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    Email problem KimH's Avatar
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    A friend of mine and her husband have a game farm in Limpopo, due to the theft of the copper lines in their area, they have been without telkom service for about a month. Telkom have informed them that they will not be replacing the lines any time soon due to the high cost, and offered them a satelite phone for about R1000 p/m - and NO Telkom will not give them a credit on their line rental for the period of time that they haven't had service. I think she will be the first one in the queue to lodge a consumer complaint on Friday.

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    Ooooh, bandwidth that can be carried over......

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    Email problem KimH's Avatar
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    Quote Originally Posted by Andrew_ZA View Post
    Ooooh, bandwidth that can be carried over......
    Andrew... 3 words 4meg uncapped adsl

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    Gold Member irneb's Avatar
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    Quote Originally Posted by KimH View Post
    Andrew... 3 words 4meg uncapped adsl
    Is that unshaped as well?
    Gold is the money of kings; silver is the money of gentlemen; barter is the money of peasants; but debt is the money of slaves. - Norm Franz
    And central banks are the slave clearing houses

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    Email problem KimH's Avatar
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    Quote Originally Posted by irneb View Post
    Is that unshaped as well?
    Nope,.. nothing a seedbox in france and cuteftp doesn't solve though

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    Diamond Member wynn's Avatar
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    Quote Originally Posted by KimH View Post
    A friend of mine and her husband have a game farm in Limpopo, due to the theft of the copper lines in their area, they have been without telkom service for about a month. Telkom have informed them that they will not be replacing the lines any time soon due to the high cost, and offered them a satelite phone for about R1000 p/m - and NO Telkom will not give them a credit on their line rental for the period of time that they haven't had service. I think she will be the first one in the queue to lodge a consumer complaint on Friday.
    Telkom do credit for stolen lines. You need to properly submit your request with motivation.
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