I recently dealt with a company who state that their 'products use ISO 9001 certification standards'. It was this claim that helped them get on board here.
Now I did not read anything into this until the product broke down and does not come up to scratch. Its a concrete paving product, the company is called Colorcrete and they are ignoring all calls and emails in this regard.
Their statement could mean that they do not have the certificate but only use the standards somewhere in their manufacture.
I cannot find anything regarding the reporting of such claims or the legal or illegal use of iso 9001 claims and certificates. Does anyone out there know who or what body rules and runs iso9001 in SA and where one can query as to whether companies are compliant or what to do if they make claims such as the one above without the actual certificate?