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Thread: The Exit Interview

  1. #1
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    The Exit Interview

    This is an extract from my Toolkit. Please support me where you can. You won't regret getting your own copy. It saves on having stock of documents.

    Photocopy this document when required

    The following exit interview presents an example of the type of questions which could be valuable in the context of our own business and the questionnaire could be utilised as is, or as amended - depending on the seniority of the person departing. In all instances, the questions are “discussion starters” and should prompt follow-up questioning.


    NAME : _____________________________ DEPARTMENT: ______________

    TITLE: ______________________________SUPERIOR’S NAME: __________

    Date engaged: / / Date leaving: / /

    1. Indicate if resignation or dismissal ____________________________

    Reason for leaving: ________________________________________

    If offered a better position, in what ways is it better?_______________

    __________________________________________________ ______


    2. Was your job as initially explained to you?_________ _____________

    __________________________________________________ ______


    3. What were some of the things you liked and disliked about your position?__________________________________ ______________

    __________________________________________________ ______

    4. How adequate was the training and development you received?______

    __________________________________________________ ______

    __________________________________________________ ______

    5. How did you feel about your promotional prospects?_______________

    __________________________________________________ ______

    6. How did you get along with your superior? (access, treatment, support, openness, acknowledgement)

    __________________________________________________ ___________

    __________________________________________________ ___________

    __________________________________________________ ___________


    7. How did you get along with your colleagues?__________________________

    __________________________________________________ ___________

    __________________________________________________ ___________


    8. How adequate were your salary, benefits, and general working conditions?
    `_________________________________________________ __________

    __________________________________________________ ___________


    9. How did you find company communication?__________________________

    __________________________________________________ ___________


    10. Were you happy with the freedom you had to make your own decisions?____

    __________________________________________________ ___________


    11. To what extent did you find pressure, workload, or hours excessive in your job?

    __________________________________________________ ___________


    12. Where you able to make good use of all your skills, abilities?_____________

    __________________________________________________ ___________


    13. Were you satisfied that you would get ahead if you performed well?_______

    __________________________________________________ ___________




    14. Did you find the company’s promotional policy a fair one?________________

    __________________________________________________ ___________

    15. How was your dismissal/resignation handled?_________________________

    __________________________________________________ ___________


    16. Would you recommend the company as a good organization to work for? Why?

    __________________________________________________ ___________


    17. Have you any additional comments for us?__________________________

    __________________________________________________ ___________

    __________________________________________________ ___________


    Interviewer’s impressions, comments and recommendations. (Did the employee have a genuine grievance, was he sincere and objective, what could be done to prevent the situation from recurring?)

    __________________________________________________ ___________

    __________________________________________________ ___________

    __________________________________________________ ___________

    __________________________________________________ ___________

    __________________________________________________ ___________



    _________________________ _________________________
    Signature Date


    A copy to be placed in the employee’s file.

  2. #2
    Platinum Member Marq's Avatar
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    In my experience there were two types of exit interviews.

    One was the nice employee who would tell you anything he thought you wanted to hear cause he would not want to burn the bridge and the second who not only would burn the bridge but your exit interview piece of paper with it.

    On top of that, most of these documents were just filed in the employees file or file 13 and never used for management purposes, future training, promotion needs etc.

    Result was - warm happy feeling 1 - Trees 0

    The best exit interview usually did not involve any paperwork - rather a few glasses of alcohol stuff and a speech that went 'goodbye and goodluck'. Thats of course if we liked the person. Otherwise it was just 'goodbye.
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  3. #3
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    That was past. Times are tough. If you haven't analyzed your exit interviews, or even your appraisals, then you have to start from scratch. These were means of measurement. Now is the time for improvement. I believe we are going to get busy again one day and if we are not ready for it, the system as you know it will either fail or slow down dramatically.

  4. #4
    Platinum Member Marq's Avatar
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    Times are tough.
    Thats right....lets see no more parties for anyone.

    Oh and the forms.....nope still not going to do those.
    The cost of living hasn't affected its popularity.
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