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Thread: Virtual online agents

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    Gold Member garthu's Avatar
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    Virtual online agents

    Anyone had any experience with these online virtual agents - more sepcifically on there own websites or built one in for someone that has worked well etc

    They make some awesome claims as to lead conversion, but i have my doubts... in fact ALOT, but always game for something new
    Garth

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    What services do they offer I m not sure I understand?

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    Gold Member garthu's Avatar
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    Its a talking virtual online support system. Like you FAQ section instead of all print is read to you by an agent. This virtual agent speaks to you instead of you reading the answers, Also asks if you would like to be contacted in voice etc

    The theory is that it converts much higher leads into contactable leads. It looks good i must admit and they got pretty high end testimonials like McAfee etc. Take a look at sitepal dot com
    Garth

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    Gold Member garthu's Avatar
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    Actually the more i think about it, the more it might be a good idea.... i might set it up on and arb web and then ask a few of you to crit it and see the opinion (is that Ok Dave???)

    It really has my curiosity as its new.... new clever things often work a while.
    Garth

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by garthu View Post
    (is that Ok Dave???)
    Go for it
    The trouble with opportunity is it normally comes dressed up as work.

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    Gold Member garthu's Avatar
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    Thanks!
    Garth

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    Platinum Member Marq's Avatar
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    I am still not sure what this is or how it works. Is it like a computerised American, reading stuff to me instead of me having to read?

    it converts much higher leads into contactable leads
    I do not understand this - How would it do this?
    The cost of living hasn't affected its popularity.
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    Actually there are a few programs that can read text on both the internet or just PDF files if the formant is correct. “It can’t read pictures” Anyway I have question about bandwidth. If this is not a program you install and the sound is loaded up to your computer from the website it can eat a 3G cap and also slow down your overall net performance. So there are a few things that need to be considered.

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    Gold Member garthu's Avatar
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    I do not understand this - How would it do this?
    Thats really the question i am looking at answering. Been busy so havnt been able to get into this yet. They show off alot of big brands using it but noticed a couple of them have dropped it

    It uses a database of likely questions, the engine then matches your query with responses on a percentage level and rreads the answer to you. I think it has some sort of potential as the interaction, almost feeling live, could at the very least generate better and more leads.

    Once i get the time to get this running, i will post it, but its gonna be a few weeks at this rate
    Garth

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    Anything thats on a web site that makes a sound or noise or a virtual person reading stuff to me annoys me.

    This means that the site gets an immediate close if I can't find the off button quickly enough.

    That's my personal opinion as I personally dislike sites that try to be too flashy or noisy.

    So that to me leaves the question, who doesn't feel this way?
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