Results 1 to 4 of 4

Thread: The evolution of management?

  1. #1
    Platinum Member Chatmaster's Avatar
    Join Date
    Aug 2006
    Cape Town
    Thanked 97 Times in 63 Posts

    The evolution of management?

    In the past few months I have been thinking of management styles, techniques and plain and simple the profile of a manager in the dawn of a new era. This might seem like a fairly boring statement but In my opinion, management and especially the profile of a manager has changed dramatically.

    I am one of those people that didn’t study management at all. When I left the SAPS as an instructor I was shaped into being a manager that told people what they should do and they simply had to do it. In the years that followed I had the privilege to work with great people such as Jorge Ferreira from Protea Coin and other great leaders. I suddenly saw a whole new world of leadership and took note of those skills I felt I needed to enhance and learned from their good qualities.

    The next obvious step was to look at the management skills that were required to ensure a low personnel turn over and a team that delivered quality service and professional skills. In my career I have been through the curve ball many times. Put into a position to lead graduates and highly intelligent, dynamic and professional individuals, but I also got those that were perception managers that simply fooled everyone including myself to believe that they were outstanding managers.

    A few months ago I realized that I have been running after a personal goal so intensely that I completely missed a very obvious and definite change that took place within the management industry. Successful managers have changed! From what I perceived to be the qualities for an ideal manager has transformed without me even realising it has done so.

    By now you are probably thinking I am on some drugs or maybe even worse, completely asleep! Well, if what I discovered is old news I sincerely apologise but I thought making it open for public scrutiny will be an ideal way of improving myself as an individual.

    Within the training industry there are many guidelines about management and the pros and cons of each of these styles. But there is no clear indication as to which techniques are the best simply because each situation and each individual are unique in the best way of how to manage them as well as in how management styles will suit a specific individual. In a true sense a manager should know when to utilize specific management styles to accomplish specific goals or to achieve the best success with specific individuals.

    So just how does it apply to my observation? There is a major difference between a manager of 15 years ago and a manager today! That major difference in my opinion is this:

    • 10 years ago we had people with a different upbringing working for us compared to now.
      • Kids of today are told more about how good they are and how wonderful they are compared to the previous decades where they were kept in their place and disciplined differently. The new workforce is entering the market and thus requires a different skill from years ago. Motivating them is a whole new ball game and the same applies to disciplining them.
      • The “Brat Pack” as I like to call them is all wiser, less respectful and achieves more if not told directly that they know nothing of much importance. The old saying of “RULE 1: A manager is always right! RULE2: If a manager is proven wrong refer back to rule1”; no longer applies.
    • The league of managing by example is in the up and up. Although this has always been a great way of achieving results it has not always been the preferred technique by many in management positions. The old style of managing people by sitting at the desk and ordering them around no longer works as effectively as before. New managers need to be more involved in their team members and in the execution of their responsibilities than years ago.
    • The employees are more protected and have more rights than before. This directly influences management styles and although this is a quality that has changed ages ago it has a greater impact now as South Africans are much better educated on the subject than ever before.
    • Job demands have changed dramatically and thus require much more from managers than years ago.
    • Everyone that has read Sun Tzu's “The Art of War”, would agree with me that the new manager has to focus more on the strengths and weaknesses of themselves and their team members than ever before.
    • What I notice more and more is how so many Dale Carnegie hopefuls are entering the market. They all seem to miss the point that the Dale Carnegie approach, although extremely valuable, was designed in a time during the early 1900’s when leaders and managers were filled with the “Low relationship and high task orientated” managers. The balance was so bad that the soft approach that Dale Carnegie advocated was revolutionary and unheard of by most. However in today’s world it seems the balance has tilted in the opposite direction. Managers have become soft and often find themselves in a High relationship and low task orientated position, without wanting to.
    • Managers are younger. Due to the rise in the amount of Small to Medium sized businesses you find a flatter organisational structure and younger less experienced managers in positions where they often have greater responsibilities. They are dynamic individuals that achieved many milestones in their young lives, but haven’t got the experience in dealing and managing individuals because of their age. They often shield top-management from their employees but at the same time are easier to work with and to manipulate by top management.
    • It seems that networking amongst competitors and their managers are on the increase as it improves strategies for business management.
    • The closed management approach is less and less successful. No longer are the old and trusted business management techniques as effective as a more open minded strategy where managers are looking for new ways and new technology to enhance their management styles. Lateral thinking is definitely a very valuable asset for any manager in today’s fast technological growing world.

    To me as an individual it is interesting to hear other’s opinions about this topic. Managerial techniques has always fascinated me, and realising that I myself still have much to learn from others love to hear your comments on this issue.

  2. Thank given for this post:

    Dave A (24-Nov-08), duncan drennan (24-Nov-08)

  3. #2
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Durban, South Africa
    Thanked 2,393 Times in 2,002 Posts
    Blog Entries
    Great topic, Chatmaster!

    Obviously the subject is huge - I'm wondering about the best way to pick at this...

    I think one of the underlying changes is the modern day individual rights culture - it certainly has changed the environment in which management must function and achieve. Whether this is a good thing or a bad thing will have to emerge in the discussion, I guess. Quite possibly a mixed blessing.

    On flatter organisation structure - I think the biggest contributor is the computer, or probably more accurately the modern day IT capability that is accessible by even small organisations, not just the "big boys" as in days gone by.

    Younger managers? I don't know so much of late. Remember in the '80s (about then) getting managers in their twenties was the name of the game. Nowadays I'm finding a lot more value being placed on experience as opposed to youthful "innovation." Heck, if you'd shot up the corporate ladder in those days, by 35 you were considered over the hill.

    The thought occurs that the individual rights culture and the desire for experience might actually be related. A "more mature" manager is less sensitive about their own ego and has more experience as to how to avoid the pitfalls of damaging the ego of those they manage. Is that part of this?

    Heck - this is huge! I'm going to shut up for a bit and hear what a few other people think. This should be interesting.
    Last edited by Dave A; 25-Nov-08 at 05:45 PM.
    Seeing opportunity changes nothing. Seizing opportunity and running with it changes lives.

  4. Thanks given for this post:

    Chatmaster (25-Nov-08)

  5. #3
    Diamond Member wynn's Avatar
    Join Date
    Oct 2006
    east london
    Thanked 623 Times in 522 Posts
    Never having had to manage any staff ever, but having worked for quite a few managers I have found that there are two basic types of management.

    Management your work for.

    Management your work with.

    The latter being the one that stretched my limits the most, not remembering the one thing I did wrong but encouraging me with the things I did right.
    Sticking up for his staff even when top management were putting him under pressure, created the atmosphere that encouraged the staff to return the favour.

    The former, what can I say? get to work on time, look busy, don't stick neck out, skive off when you can, have excuses ready, collect paycheque, go home.

    I love the 'One Minute Manager' series and see it working.

  6. Thanks given for this post:

    Chatmaster (25-Nov-08)

  7. #4
    Email problem
    Join Date
    Aug 2007
    Thanked 1 Time in 1 Post
    Two things that has worked very well for me while managing organizations with 300+ staff members:
    Communicating expectations - regularly and clearly

    I would like to mention 2 things here as well

    Read the book "Mind the Gap" cant remember the author though, this talks about generation gaps and how they differ completely. Baby boomers vs. Generation Y and how to manage them working side by side in an organization. It clears up alot of misconceptions, they view the world completely differently.

    The newer generation Y has never experienced any type "hardship". Silent generation had the aftermath of the great depression and baby boomers WW2. Now suddenly we have a world wide recession and they cannot demand salaries and are loosing jobs - something that they never considered growing up because they only know boom times!

    The current economic climate will reveal the good leaders - hopefully it will shake out unethical behavior like profit before all (NYSE) and collusion (Tigerbrands) and the shareholders will learn to punish these counter productive management practices!

    Just my 2c worth!?!?!?

  8. Thanks given for this post:

    Chatmaster (17-Mar-09)

Similar Threads

  1. [Article] 14 Principles of Management - Henri Fayol
    By Vincent in forum Entrepreneurship and Business Management Forum
    Replies: 2
    Last Post: 09-Feb-08, 08:05 AM
  2. leadership vs. management
    By duncan drennan in forum Entrepreneurship and Business Management Forum
    Replies: 0
    Last Post: 26-Jun-07, 08:30 PM

Tags for this Thread

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts