Not sure if this is the correct place to post this.
I paid R750 a year and a half ago for a subscription to a financial magazine for 1 year. They also stated that if I do not cancel my subs for the following year, they will automatically take the money from my account. I sent them an email 6 months ago to stop the subs.
Now they have deducted R970 from my account. No warning to say they are going to do this. I have no proof of the email. (obviously)
Are they allowed to do this? They do not reply to my emails to reverse this.
Where can I complain to?