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Thread: IT34 on efiling?

  1. #1
    just me duncan drennan's Avatar
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    IT34 on efiling?

    My wife got an SMS & email saying her IT34 is available on efiling, but for the life of me I can't find it! Where does one look?

    I contacted the SARS efiling (via email) and got a a response to contact the help desk (eish! anyone helpful there?). (on this I've actually had excellent service from SARS via email in the past).

    I think it may be a complication that we registered her for efiliing, but filled in her tax return manually as it was a provision tax return (which can't be done online).

    Anyway - ideas where to look?

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    just me duncan drennan's Avatar
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    Not to worry, managed to get this sorted out.

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    Site Caretaker Dave A's Avatar
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    I was about to say (after logging in) under the Returns menu? But then I only use efiling for VAT, PAYE, UIF & SDL.
    Seeing opportunity changes nothing. Seizing opportunity and running with it changes lives.

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    just me duncan drennan's Avatar
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    That is where is should be...BUT...

    There was a muck up when we registered my wife for Prov Tax, and they didn't register her correctly. She then got a normal IT12SS (employee tax return). After a bit of communication with SARS it was sorted out quite easily.

    Now, IT12BU cannot be filed online, so it was filed manually. This resulted in an uncompleted IT12SS online. Typically the IT34 is listed underneath the completed return, but due to return not being completed...not available.

    Solved by emailing and asking for it (received SMS this morning that it was available). They sent it in PDF.

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    Site Caretaker Dave A's Avatar
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    Thanks for the update.

    The bits of eFiling that I use integrate quite well. But I remember the transition felt a little messy. However, once everything is bedded down, it's way easier than manual filing.

    Hopefully, one fine day, it'll all happen on line and all the bugs are out of the system.
    Seeing opportunity changes nothing. Seizing opportunity and running with it changes lives.

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    Also looking for the illusive IT34

    I've also been sent a notification that my return is complete and that I should view the IT34:

    "...An IT34 Notice for the tax payer listed below has been issued by SARS. Please log into the SARS eFiling system at https://secure.sarsefiling.co.za to view the IT34.

    * Mr RJB Bennie (Mr RJB Bennie)

    If you have any queries please contact our helpdesk on 0860 709-709.

    Best Regards"

    When I log in I can't seem to find it anywhere.

    I'm currently not in the country and I'm starting to worry my return will be penalized if I don't get this sorted out.

    Any suggestion?

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    just me duncan drennan's Avatar
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    Hi Rob,

    Try going to "SARS Notices" (in the left hand column) and then "Search". Type in the year that you are concerned with and see if you get a result. That is how I got to my IT34 from last year.

    Let us know if you manage to find it.

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    I clicked on "SARS Notices" (in the left hand column) and then "Search".
    I didn't put in any Year (just blank).

    And there was my IT34.

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    just me duncan drennan's Avatar
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    Yes, if you leave it blank it will list all your IT34's. I got mine yesterday, just had to submit a request for correction (find it with your return under returns history) as they seem to have captured my provisional payment incorrectly.

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    Sorry, but I don't even have a "SARS Notices" option on the left side of the page; all I see is Users, Returns, Services and Log out. Can anyone help me? I e-mailed SARS for the IT34 yesterday, but nothing has been forthcoming.

    Regards and thanks!

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