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Thread: Life assurance industry tele-marketing

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    Site Caretaker Dave A's Avatar
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    Life assurance industry tele-marketing

    Tele-canvassing by the life assurance industry has really stepped up. I've had an average of about 3 calls a day this week.

    Do they know something that I don't?
    The trouble with opportunity is it normally comes dressed up as work.

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    Platinum Member Chatmaster's Avatar
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    You have been discovered! lol

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    Site Caretaker Dave A's Avatar
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    I somehow doubt it's just me
    I'm curious if anyone else has experienced this pickup in call rates.
    The trouble with opportunity is it normally comes dressed up as work.

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    Platinum Member Chatmaster's Avatar
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    Nothing out of the ordinary with me. But a couple of months ago I had a week during which every single insurance company was all over me. Did you perhaps purchase something on credit or maybe opened a new bank account that could have resulted in your details being passed to the call centre?

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    Site Caretaker Dave A's Avatar
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    A contract with iBurst. Do you think that was it?
    The trouble with opportunity is it normally comes dressed up as work.

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    Platinum Member Chatmaster's Avatar
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    I have just noticed that these calls goes hand in hand with applying for a credit card, opening a bank account, applying for a home loan etc. I am convinced they are sharing this info somehow. Perhaps you applied for insurance against theft when signing the contract I do not know, but that is usually when it happens to me and I have noticed the same with some of the people working for me.

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    Platinum Member Marq's Avatar
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    I haven't had this story for a while now. I also believe it is directly related to a banking activity although it could be cell phone related as well.

    Last year I took Nedbank on, who had used a third party call centre operation to call 'clients' to drum up some insurance scam that I did not need. After the third call in a week, I started asking questions and eventually discovered that the call centre had received their 'lists' from Hollard.

    Here is a non compliant (FSP) call centre, using a non compliant call centre 'tele-marketer', reading off a cue card selling you financial products. After I objected to this they quickly assured me they were just setting up appointments for the real consultant to give me a call. Right yeah.....
    This parakeet has your personal information, up front asking you to confirm who you are where you live and what you ate for breakfast, after they have phoned you in the first place. So, your personal information is on a list that floats around a call centre that is not properly controlled and also sits in an in box at Hollard whom you have never had any dealings with either.

    Somehow the bank still goes out of their way to assure one that there is no breach of privacy confidentiality or any of the other scenarios that could go wrong, go wrong, go wrong.....

    Make sure that all the boxes they put on any application that might hint that you 'need' further marketing material are crossed out deleted and obliterated. If there are no boxes remember to write it into the words where you sign for anything. If you do not - they consider you fair game and of course its all your fault for not correcting them in the error of their ways in the first place.

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