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Thread: iBurst's new packages and migration fees

  1. #11
    just me duncan drennan's Avatar
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    DSL definitely scales better than anything else available at the moment
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  2. #12
    just me duncan drennan's Avatar
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    Quote Originally Posted by SoftDux View Post
    Yes, but that logic doesn't quite count. As a business, you need phones, so you have to pay the rent of the line in anycase.
    Our DSL rental is R133.33 pm. The line rental is 98.16 - but I don't count this in, since we need the phone.
    I actually thought that the line rental for a phone was on top of the DSL rental.
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  3. #13
    Platinum Member SilverNodashi's Avatar
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    it's the other way around actually. You need a phone line before you can get ADSL. But like I say, for companies / individuals who have / need a phone line in any case, it works out even cheaper.

    It's almost the same as 3G. You can also geat cheap bandwidth rates (50c/MB), IF you have a contract, otherwise you pay R2/MB
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  4. #14
    Silver Member Vincent's Avatar
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    Two years ago when I bought iburst I was paying R195 for 200Mb later when Vodacom dropped their "price" they followed suit; you got 400Mb for R195 - no migration fees. Now for R199 you get 1Gb plus a migration fee. Out of principle I will not pay the fee. I have been a paying customer for two years and I've had to put up with bad service, continuous signal dropping and exuberant, rip-off rates.

    Unfortunately iburst are becoming an inefficient organisation that piggybacks on the back of vodamcom's profiteering schemes.
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  5. #15
    just me duncan drennan's Avatar
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    Quote Originally Posted by Vincent View Post
    you got 400Mb for R195 - no migration fees. Now for R199 you get 1Gb plus a migration fee.
    Vincent, the fee is only payable if the monetary value of the package you move to is lower than the package you were on. So if you were paying R195, and then moved to a R199 package it classifies as an "upward migration" and no fee is payable.
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  6. #16
    Silver Member Vincent's Avatar
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    Duncan, when I phoned their call centre on Friday, I was told I had to pay the fee. Maybe the operator was misinformed. He directed me to a page to download, fill out and fax back to him and had to take a 24 month contract. I told I had a modem, I didn't need another modem, all I wanted was an upgrade. (he was adamant) Got hold of someone late Friday and relaid my tale of woe. Let's see what happens tomorrow...
    Vincent Marino
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  7. #17
    Silver Member Vincent's Avatar
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    Duncan, does the pay-per-usage apply only to new subscribers or does it apply to everyone that uses iBurst? (Ok, found what I was looking for.)

    If you are currently on one of the old iBurst Wireless packages, your account will not automatically be provisioned with Pay-per-use. Instead, your data will either be capped or throttled when it is used up.
    Last edited by Vincent; 14-Apr-08 at 10:33 AM. Reason: added quote
    Vincent Marino
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  8. #18
    just me duncan drennan's Avatar
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    When you migrate (or join) then you can opt-out of the PPU option, which then puts you onto throttled or capped. I would advise checking the opt-out box (personally) - could add up to one mighty big bill.
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  9. #19
    Silver Member Norri's Avatar
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    What if you're already subscribed, how do you opt-out?
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  10. #20
    Silver Member Vincent's Avatar
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    Hi Norio,
    According to their website all current subscribers are opt-out. I'm down to 53mbs, and going to deplete my account, so I'm keeping a close eye on what's happening. I'll be checking each day to make sure that I'm am opt-out and not getting nailed @.95c/Mb.
    Vincent Marino
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