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Thread: Rights to service delivery

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    Site Caretaker Dave A's Avatar
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    Rights to service delivery

    I caught a quick snippet this morning about our rights to service delivery.

    It seems that government is on a drive to educate us about our rights in this regard. Geraldine was going on about housing and social grants, but I started thinking about a few other things.

    For example, what is the acceptable turnaround time to get your Learner Driver Licence? My daughter has just applied and she can only get a booking for the test in 3 months time.

    Or what about identity documents? How long is an acceptable turnaround time there? I've heard of people waiting 6 months.

    Then there is standing in queues? What is an acceptable time to wait in a queue before you get served?

    Hey! I'm as excited about getting a free house and a social grant as the next person, but how about some attention to some of the more fundamental service delivery items too.
    The trouble with opportunity is it normally comes dressed up as work.

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    Platinum Member Chatmaster's Avatar
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    Quote Originally Posted by Dave A View Post
    It seems that government is on a drive to educate us about our rights in this regard
    I think government might be creating some problems for themselves here, unless it is a way they are trying to push service delivery from our side because they are clearly failing from their side...

  3. #3
    Site Caretaker Dave A's Avatar
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    I actually think the "right to a house" issue has got pretty distorted. There is this impression that you're entitled to be given a house. The original idea as I understood it is you are entitled to ownership and people/government can't just take what you own away from you - but you've got to buy it.

    The thing that gets me is that they're making quite a deal about stuff that comes from socialistic priorities, but they aren't paying enough attention to the fundamental service stuff.

    It's like trying to run before you can crawl.
    The trouble with opportunity is it normally comes dressed up as work.

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