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Thread: Pastel Partner V14 - Inventory import error

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    Pastel Partner V14 - Inventory import error

    Good day,
    I am trying to upload to Pastel Partner V14.
    My original file had 586 rows, I then split the file and the first 200 imported.
    These last rows keep giving me errors.
    I have exported the successful items to use that as a template with no luck.

    I keep getting the following errors:
    "The inventory category does not exist"
    "Group code does not exist"
    "The supplier code does not exist"

    Thank you.

  2. #2
    Diamond Member Neville Bailey's Avatar
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    Can you attach the import file with the problem items?

    I will have a look at it and let you know.

    Make sure that there are no descriptions with a double quotation symbol in them ( " ), as that confuses the import file and interprets the " as a column separator.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    S Everts (31-Mar-17)

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    Thank you Neville, that sorted the problem

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    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by S Everts View Post
    Thank you Neville, that sorted the problem
    Great!
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    HI

    I get the same errors. I have emailed my file to you. If possible could you please assist?

    Thnx

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