Working on Pastel Partner V14. I allocated a payment from the cashbook to the customer account and on the receipts batch print-out all seems fine. All other payments allocated the same way correct, except one.
On the detailed ledger the payment is there with the correct closing balance but when I open the actual statement, the amount (that was paid) shows as outstanding and the balance for the month is incorrect.
How do I fix this? In the open items the amount shows as allocated to the correct invoice.