We have some debtors account reflecting small negative amounts i.e the customer overpaid (R100 here & there)..
It's been on our age analysis for awhile even dating back to 3 years. We have sent a letter to all these debtors requesting their bank details in order for us to refund them but we've received ZERO replies. Unbelievable right?
Anyway I just wanted to know if there is a way of writing this off from the debtors book??