I've just had a member of staff return after taking a spell of maternity leave, only to hear how UIF has let her down in the payment of her maternity benefit claim.
As a UIF contributor she is entitled to claim a maternity benefit from UIF, which she duly did. She got paid for the first month, but has not received a payment since - despite all her efforts.
They just tell her it's system problems, and there's nothing they can do.
Years of contributing, and in a person's hour of need...