Thank you for this forum.
I am quite new to Pastel and urgently need help!
Every month I capture contributions received from clients to their customer account numbers and once a year I'm asked to clear the customer control account and after updating I'm able to print the customer statements.
I now have a customer statement reflecting an incorrect receipt.
If I do a customer journal entry to reverse the transaction then I'm sure the journal transaction will reflect on the statement as well, am I right?
How can I allocate this incorrect receipt to the right account without my correction reflecting on the statement? I would like to give the customer a statement reflecting only the correct entries.