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Thread: Statements in Pastel Partner

  1. #1
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    Statements in Pastel Partner

    Hi all.

    I need some advice.
    Our Statements and some older Remittances are totally haywire. I took over last year August from the company's previous book keeper, who, did not know, or did not care. Anyway...

    The problem I think is/was with linking the payments and receipts from the cashbook to the correct Customer Invoices/Supplier Invoices.
    Now we have some statements/remittances that show a 120+ days total(debit and credit), even though the payment/deposit does reflect on their accounts. (because they have not been linked, I think)

    Keep in mind, this is form August 2015 and back.

    I've tried correcting the link, but I don't know how to do this with lets say a invoice done in 2014.

    Is there any other way that I can get these statements/remittances to be true and correct again and not look totally unprofessional?

    Please, please, please. I need some help

  2. #2
    Platinum Member Neville Bailey's Avatar
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    The quick and simple solution would be to convert the accounts from Open Item processing to Balance Forward processing. Your aging will automatically correct itself.

    However, if you prefer to stay with Open Item processing, and the matching that needs to be done is too far back (under Process...Match Open Item), I could possibly assist with my database editor through the back-end.

    The problem that may arise is that they might have purged old Open Item history, together with old Document history, in the past, which will make it impossible to match the payments/receipts to the invoices.
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    LornaLR (07-Jul-16)

  4. #3
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    Thank you very much Neville. With your information I fixed it. Its looking much better.

    Have a lovely day

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