We have a client in Botswana who pays our SA invoices in pula.
All of our Botswana customers manage to pay the exact amount, but for some reason this client always has a 'short payment'.
Apparently these are bank charges or currency fluctuations. I have never before worked with payments from another country and do not know the basis of such transfers.
Why doesn't the exact amount come into the bank account?
How do I reconcile this on the customer's account?