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Thread: Can't Add a company in Pasel V12

  1. #1
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    Can't Add a company in Pasel V12

    Hi there,
    Can anyone help, I am having a problem adding a company that was sent to me from a bookkeeper within our group.
    When I go to Manage/add company and select the file the OK button remains greyed out?

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi Rosanne,

    Is the bookkeeper running the same version and build of Pastel that you are running?

    You mention that you selected a "file" - you should be selected a folder, not a file. Perhaps the bookkeeper sent you a backup of the company, in which case the folder would have been zipped into a file. If that is the case, then you will first need to unzip the backup file, so that a folder is created.
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