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Thread: Status 3112 error

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    Status 3112 error

    Pastel Partner keeps on giving me the following message: "Status 3112 (Corruption in open item file)", and I have to close pastel. 2 Days ago I installed windows 10, and there were guys that worked on our electrical cables. This does not happen to the server pc.

    Any suggestions please.

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    Platinum Member Neville Bailey's Avatar
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    I suggest that you open Pastel's Rebuild utility and then rebuild the file named accoi.dat, which resides in your company folder.

    Before doing so, make a backup of your company.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Try repairing the install file:
    Click on Start
    Search: ''Programs and Features''
    Look for Pastel and select it
    Select repair

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    Quote Originally Posted by Neville Bailey View Post
    I suggest that you open Pastel's Rebuild utility and then rebuild the file named accoi.dat, which resides in your company folder.

    Before doing so, make a backup of your company.
    Must this be done on the server laptop, as the error occurs on the other 3 machines, just not the server one.

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    Platinum Member Neville Bailey's Avatar
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    You can do it from any of the machines, as the company folder (which is located on the server) can be accessed from any of the machines.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Angry Error 3112

    Quote Originally Posted by antcor View Post
    Pastel Partner keeps on giving me the following message: "Status 3112 (Corruption in open item file)", and I have to close pastel. 2 Days ago I installed windows 10, and there were guys that worked on our electrical cables. This does not happen to the server pc.

    Any suggestions please.
    This is a ongoing problem for 99% of people I know who uses Pastel. Its really frustrating. Rebuilding does not work, reinstalling and repairing doesn't work. It's really frustrating.

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