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Thread: Cannot open companies in Pastel Xpress V11 after windows 10 update

  1. #1
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    Cannot open companies in Pastel Xpress V11 after windows 10 update

    Did upgrade to Windows 10 from Windows 7 and Pastel Xpress V11 worked prefectly.
    Windows update installed Windows 10 update and now unable to open companies as message displayed that companies were deleted and to open companies by adding company.
    Open company shows add company and locate server but unable to open when you click on company name.
    Did restore to previous window restore point but still unable to open
    When opening pastel you get a message Registration , error 2147221503 .The application is not valid.Please specify correct application path. Registration cannot continue.
    Help and guidance would be appreciated
    Thanks and Regards
    Bertie

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    Did you find a solution to this?

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    No , reformat and re-load windows 7 and then update to windows 10 and all is working well except not doing new windows 10 updates scared will have same problem again

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    I managed to sort it out, a permissions issue. Took me a couple of hours to figure it out. By the way you can go straight to Win10 depending on your installer. You just use your Win7 key when it asks for licensing info.
    How's this for a deal, you upgrade to the latest Windows and I'll fix it if it stops working.

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    Hi Grant
    Need your assistance please, upgraded to latest Windows 10 and cannot load companies again in Pastel
    If you don't mind explain to me to get pass permission issue, perhaps send pm
    Thanks you
    Bertie

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    Hi Grant Came right both Express v11 and Express 2009 running on windows 10 with latest feature update. Not sure what i all did but UAC and user permissions changed and run compatible with windows 7

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    Great stuff!

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    Bertie could you fix your problem. I have the same. I contacted Pastel. Bought my programme....but never updated as they put it. only do statements and cashbook for my bookkeeper. I now according to pastel have to pay an outstanding amount of R2499 just to click on my behalf and open my program....I also have 2 companies and one must deleted. I have some work that is not yet updated and don't want to loose this years input..... oeps will you or someone be able to assit>
    friendly regards
    Lynette

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    Hi Lynette
    Yes my problem is fixed
    Give me some time will compile what i did and send to you

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    Hi Lynette

    Did you ever manage to sort out this problem. I tried to update my registration this morning and now I can't open any of my companies.

    Thanks
    Angela

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