I have the following problem on Pastel.
My pastel cashbook balance is completely different as my bank statement balance.
It reconciles correctly up until the end of October with o differences,it displays a difference from November on wards.
I've been through my bank statement and my detailed ledger entries thousand times and can't see anything wrong.I went through it entry by entry.
I've also noticed that I've put through receipts for that month but it does not reflect on the customer statements or in the ledger BUT it does reflect when I want to match open items so that means I did actually process it but it still does not reflect on my statement or ledger.
Could this be due to using incorrect back ups etc as I might of restored to the incorrect back up.Also is there any way where I can rectify this and how as I would love my bank and cashbook to be reconciled correctly.
Appreciate any help.