Results 1 to 2 of 2

Thread: Pastel V14 Customer Statements issue

  1. #1
    Full Member
    Join Date
    Jan 2015
    Location
    Harare
    Posts
    25
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Question Pastel V14 Customer Statements issue

    Is there a way in Pastel partner V14 to have customer statements that show only the outstanding transactions individually as open items. This we want for current and prior periods. Our Customers want to see the actual transactions on statements and not the balance brought forward figure as one. This they want for their own reconciliation purposes. I tried to setup open item for all customers but it still shows a balance brought forward amount with all the outstanding transactions for prior months lumped up in there and the open items for the current month displayed individually.

    Please help

  2. #2
    Platinum Member Neville Bailey's Avatar
    Join Date
    Nov 2010
    Location
    Morningside, Durban
    Posts
    2,377
    Thanks
    35
    Thanked 393 Times in 340 Posts
    Although you have set up Open Item processing, your statements might still be set up for Balance Forward format.

    Go to Setup...Customers...Control and then open the Statements tab.

    On the left, untick the option "Always Print in Balance Forward Format".
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

Similar Threads

  1. Pastel Customer Statements Question
    By Zoidbug in forum Accounting Forum
    Replies: 2
    Last Post: 18-Aug-15, 08:05 AM
  2. Replies: 1
    Last Post: 20-Jul-15, 01:56 PM
  3. How to View Customer Statements in Pastell Xpress
    By fuzegraphics in forum Accounting Forum
    Replies: 3
    Last Post: 10-Dec-12, 02:09 PM
  4. [Question] Pastel Partner - Runtime Error 9 when running customer statements
    By J7J in forum Accounting Forum
    Replies: 0
    Last Post: 15-Aug-11, 09:45 PM
  5. [Question] Help Re: Pastel Customer Statements & incorrect opening balances.
    By Vinruby in forum Accounting Forum
    Replies: 3
    Last Post: 03-Aug-11, 11:28 AM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •