I just want a little clarity. My son used R400.00 of his Christmas money to buy a toy remote control car from Toys in Sa located in Gateway Durban, he literally used the car for 5 minutes and it stopped working, we returned the car hoping for a simple exchange for a new one, the owner refused and wanted to rather repair the car which in the end he could not do and then replaced the car. My son returned home excited to play with the car but the same thing happened, we returned to the store today and asked the owner for a refund and were arrogantly told to contact SEESA as he is not in anyway obligated to refund our money. I am very confused as the Consumer Protection Act states that we have the right to a refund. Can anyone advise us!