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Thread: TB does not balance on Pastel Partner

  1. #1
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    TB does not balance on Pastel Partner

    Hi there

    I require some help on the following.
    My TB does not balance. After running the data integrity check, I noticed that the difference comes from one of my cashbooks.

    I mistakenly rolled over into the new period without doing the bank recon for this specific cashbook.
    I have changed the period increment back to the previous period and performed the bank recon, however when I run the TB, I still receive a variance which amounts to value of my payments.
    The cashbook balance on the TB is correct and matches the bank statement 100%.

    Any suggestions on how to correct will be much appreciated.

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi PamM,

    Your database requires a data fix, which I can do for you remotely via TeamViewer.

    If you would like me to assist, drop me an email or PM me and we can take it from there.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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