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Thread: Windows 10 and Pastel Express

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    Windows 10 and Pastel Express

    I have just updated to windows 10 now I cannot open any companies in pastel xpress 11. Please help!

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    Platinum Member Neville Bailey's Avatar
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    Try the following:

    When you get to the Open...Files window, click on Manage. What do you see in the pane on the left?

    If you see a Computer name at the top, and companies listed below, with red crosses over them, then click each one in turn and select Activate Company and browse to the company folder in your Xpress11 folder.

    If you see a Computer name at the top, with nothing beneath, confirm that that name corresponds with your actual computer name by clicking on W10 Start...File Explorer and then right-clicking on "This PC" and then selecting Properties. If the name does not correspond, then rename your computer to correspond with the name in the pane.

    If you see nothing at all in the pane, click on Locate Server and then browse to C:\Xpress11\Custom and select the Registration folder.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Hi there. I had the same issue. Nothing on Pastel's website. I tried executing the program as an administrator. Worked like a charm! Here is what to do:

    Open the File Explorer
    Go to the Pastel Directory where the program is located.
    Find the executable file - mine is called XpressV12.exe
    Right click on the File name
    Select the Compatibility tab
    Tick the Box for Run this program in compatability mode and select Windows 7 or Windows 8
    Tick the Box for Run this program as an administrator

    I guessed that Pastel was not being allowed to write the configuration to the system and that is why you need administrator permissions now. Not a good thing to do - but necessary in this situation. Once you have done this, then follow Neville's advice

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