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Thread: How to record repayment of a client who overpaid on invoice

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    How to record repayment of a client who overpaid on invoice

    Good day

    Would you kindly assist on how to record in pastel the repayment via eft of a client who overpaid via eft.

    Thank you in advance

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    Platinum Member Neville Bailey's Avatar
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    By default, it is not possible to allocate a payment, in the cashbook journal, to a customer account.

    However, you can edit the default setting by going to Setup...Entry Types. Scroll down to the relevant cashbook's payment line and, in the column named "Account Access", click on the drop-down arrow and select the option "Any Account".

    Now, when you enter the payment in the cashbook journal, you will be able to select "C" (for Customers) in the "GCS" column.
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    Thank you so much for your help Neville

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