Results 1 to 2 of 2

Thread: Customer Payments

  1. #1
    New Member
    Join Date
    Jan 2015
    Location
    cape town
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Customer Payments

    How does one change the setting on pastel express 2009 if you process a payment in the cashbook on the customers side (receipts) to show on the statement as a lump sum and not link it individually on the invoices?

    It's always been like this, and this morning after I've done the cash book, suddenly it has changed to linking separate. I would like to change it back to show the lumps sum paid. Can someone please help me??

  2. #2
    Platinum Member Neville Bailey's Avatar
    Join Date
    Nov 2010
    Location
    Morningside, Durban
    Posts
    2,373
    Thanks
    35
    Thanked 392 Times in 339 Posts
    It seems that you have Open Item matching set up for that particular customer, and when you entered the receipt, you allocated it to various invoices.

    Perhaps, in the past, you did not allocate the receipts to specific invoices, i.e. you left the receipt unallocated. Or else, not all your customer accounts have been set up for Open Item matching.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

  3. Thanks given for this post:

    TravisSinclair (21-Jun-15)

Similar Threads

  1. Replies: 6
    Last Post: 04-Feb-16, 09:42 AM
  2. International Payments
    By Scaffold in forum General Business Forum
    Replies: 2
    Last Post: 15-Nov-12, 04:28 PM
  3. [Question] COD late payments
    By Perform Computers in forum Business Finance Forum
    Replies: 40
    Last Post: 01-Mar-11, 08:27 AM
  4. payments
    By murdock in forum General Business Forum
    Replies: 2
    Last Post: 04-Jan-11, 08:22 AM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •