Finally calmed down a bit.
A new company opened providing digital phone systems and they contacted me for their corporate clothing. All went well, order completed and delivered and paid for. When I dropped off the order I saw their flyer advertising really good deals on their systems. As we were in the process of moving to new premise I thought this would be great for my Son. I have two Telkom Lines that I just needed to transfer. We have all heard stories of Telkom not having any more lines etc so he went ahead and contacted them. As he is in his first year of business and has no financials he asked if I would help him out and sign for him. I went to their offices and signed the contract. His was in the region of R 1500.00 per month. I mentioned that I was okay as I just needed to transfer my lines. Ever so bubbly and helpful the owner said no problem they would do it for me as this is what they specialise in and for R 300.00 a month I could get some great handsets. So this was added on bringing the total to about
R 1800.00. All signed on 28th October and they would install his system November 7th. Delay, delay, delay and informed that Telkom had no ports, as I already have the two numbers so this seemed strange. I called Telkom on the 11th, and not only did they have lots of ports, they would do the transfer the very next day, which they did. Great service from Telkom. I did inform the digital provider on the 11th to cancel my side as I would do it myself.
This was agreed, and a new contract was to be drawn up. The owner stopped by the office to get my signature on the release forms for the debit order. Big mistake. I was not left a copy. Their flyers state - No long term contracts - with a lot more misleading blurb. I was also assured that at any time we could cancel and they would just uplift the equipment. Numerous calls to them and mails requiring a copy of the actual contract went ignored. I put a stop on the debit order and informed them of this. Having now got their attention, I was told that I am locked into a 60 month contract and I cannot cancel and my credit would be affected by putting a stop and reversal.
They have still not sent me the amended contract or called me in or visited so I could sign. I do have a copy of the release form and agreement for the debit order.
I will pay the reversed amounts back, but is there any way I can hold on that until they give me the contract.?
They were supposed to do a new contract reverting back to the original agreement of R 1500.00 per month and now it is R 1950.00
He now has a PABX system that could serve the Stock Exchange.
I did a search on the owner and the company, and lots of trouble there. Court cases aplenty, even a Lawyer and one of the victims replied to me and he is in a worse situation than myself and he has not been able to do anything about it except pay. I am not sure if I can mention the name, but I really think people need to know about them.