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Thread: Bi-Annual Sumbission August 2014

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    Junior Member Bronwyn P's Avatar
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    Bi-Annual Sumbission August 2014

    Hi Guys
    I need to know whether I must submit an EMP701 on e@syFile to correct the ETI reduction that was utilised in February 2014? I remember there was a problem with the EMP501 and no way of showing this figure as utilised then (Feb 2014). Problem is, this amount is now reflecting as Due by me on my Statement of account?

    Any ideas would be appreciated please...

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    Silver Member Christel's Avatar
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    Hi Bronwyn P,
    I would suggest you write to PCC and give them a copy of the EMP501 of 201402 as well as the ETI calculation. They need to update their systems.
    Email them, wait 21 days and if you have no joy, go straight to SSMO.
    always fear when Christel is near....

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    Junior Member Bronwyn P's Avatar
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    Thanks Christel...I'm not quite sure who PCC is though??? Do you have contact email address?

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    PCC is the contact centre for Tax Practitioners. If you have a Tax Practitioner Nr, you can email them at pcc.south@sars.gov.za, but just remember to include your Practitioner number in your email or they won't help you at all.

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    Dave A (20-Oct-14)

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    Junior Member Bronwyn P's Avatar
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    Thanks Genesis but I'm not a tax practitioner. I'm the bookkeeper and Payroll Administrator for a restaurant....I guess I'll have to contact SARS directly via email at [EMAIL="contact.south@sars.gov.za"] or is there another direct email address for these queries?
    Is anybody else experiencing this problem?? Strange thing is that my Statement of account reflects a nil balance...

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    Unfortunately the only email I know is contact.south@sars.gov.za

    But if you can get a case number (maybe by phoning if the contact.south email doesn't send you a case number), then SARS has 21 working days to help you and after that you can still send it to ssmo@sars.gov.za

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    Bronwyn P (24-Oct-14)

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    Silver Member Christel's Avatar
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    0n the SARS website it gives all the contact emails if you are not a tax practitioner: http://www.sars.gov.za/Contact/How-D...complaint.aspx
    always fear when Christel is near....

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    Bronwyn P (24-Oct-14)

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    Junior Member Bronwyn P's Avatar
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    I got a case number and await SARS reply...thanks guys

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    Something that should be noted here, is that all possible steps must have been taken before referring the case to the SSMO.

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    Hi all, the deadline for the EMP recon is 31 October, as such SARS is helping users at the SARS branches starting 2 weeks before the deadline.
    below is the link for the 'SCHEDULE FOR E@SYFILE™ EMPLOYER HELP IN SARS BRANCHES'.

    http://www.sars.gov.za/TaxTypes/PAYE...-Branches.aspx

    I hope this helps.

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