Small business banking

**Dave A** · 01-Sep-14, 01:07 PM

Just come from Standard Bank Durban North now. I was planning to do an over-the-counter deposit (which I have to do every now and then when someone uses a sketchy PAYEE name on the cheque), but the usually deserted banking hall was absolutely full of people.

Amazing - when the gremlins creep into the machines, you actually realise what trying to do business in a bank might be like without them.

**BusFact** · 01-Sep-14, 04:38 PM

Originally Posted by ians

If you had a lunch appointment or need to fill up or pay uses a card best you cancel. Card machines are not working either. You can withdraw cash from sone ATMs

An excellent example of why you should have a back up card with another bank - even a different card company eg visa/mastercard.

**ians** · 01-Sep-14, 06:45 PM

Good to see nobody else was affected by lost time and money today. I seem to be the only one who actually lost money today. The other concern is how many people knocked FNB today when people commented about people moving to FNB. Nobody knocked Nedbank.

**Houses4Rent** · 01-Sep-14, 07:54 PM

I do not believe that one bank is better than the other as everyone has different needs and business operations. I said it before and I say it again that all our 4 major banks are the same. I the one does not screw you today the other one will do so. So you can try then all four and I am sure you will be most unhappy with each and every one at some stage as they just take turns to screw you.

**ians** · 02-Sep-14, 08:19 AM

And so it crashes again today 😡 worked early this morning. Thought i would just check before i waste time and petrol again today. Same story, technical error. So do i just sit and wait again until it works or do i go to another bank move money so that i can work today.

**Houses4Rent** · 02-Sep-14, 11:13 AM

Try another server number. e.g. if https://www9.encrypt.standardbank.co...nternetBanking is not working replace the '9' with any other one or two digit number. That worked for me in the past

**Houses4Rent** · 02-Sep-14, 05:53 PM

Hm, now I am stuck myself. I can log in, but most functions give me:
This session has encountered an exception error – Please login again.

No improvement after logging in again. Tried to send secure message to complain, get same error.
Do you have the same problem or something different?

**IanF** · 02-Sep-14, 07:32 PM

Looks like a backup bank is becoming a necessity!

**Dave A** · 03-Sep-14, 07:36 AM

Originally Posted by Houses4Rent

Hm, now I am stuck myself. I can log in, but most functions give me:
This session has encountered an exception error – Please login again.

They probably should say "please try again later" - I suspect it is server load related.

I've come across this particular error quite regularly at what, up until now, I have regarded as probably a busy time for their servers - about 7.30a.m. to 9.00a.m. when lots of companies (myself included) dive in to get provisional statements to check payments received from the day before.

**Houses4Rent** · 03-Sep-14, 08:19 AM

I never had this before. I could get in, but could not transact much. So if servers are overloaded would I still get in?
Sounds more like the usual "they do know what they are doing" problem.