Results 1 to 10 of 10

Thread: Congratulations Telkom - we can't send emails

  1. #1
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,977
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12

    Congratulations Telkom - we can't send emails

    As I post this, anyone using Telkom as an ISP is not able to send outgoing emails.
    Even if you are not using their mail server.

    Telkom is aware of the problem, and currently have no idea when it will be resolved.

    I don't know if the problem extends to all ADSL lines, or only ones where Telkom is the ISP.

    I've tested via Vodacom, and there's no problem there. The emails go out just fine.
    The trouble with opportunity is it normally comes dressed up as work.

  2. #2
    Junior Member
    Join Date
    Aug 2012
    Location
    Cape Town, south africa
    Posts
    19
    Thanks
    3
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Dave A View Post
    As I post this, anyone using Telkom as an ISP is not able to send outgoing emails.
    Even if you are not using their mail server.

    Telkom is aware of the problem, and currently have no idea when it will be resolved.

    I don't know if the problem extends to all ADSL lines, or only ones where Telkom is the ISP.

    I've tested via Vodacom, and there's no problem there. The emails go out just fine.
    Seems to be only with Telkom as the ISP, we can send just fine.
    If you say that Vodacom is working, you can try changing your outgoing (SMTP) server in Outlook to smtp.vodacom.co.za in your primary email account, it will work even over ADSL.

  3. #3
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,977
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    In theory, we're connecting to our own smtp server, so changing the smtp server to Vodacom wouldn't help

    I've just switched the network to connect via Vodacom.

    Thank goodness for having backup connection systems in place.
    The trouble with opportunity is it normally comes dressed up as work.

  4. Thanks given for this post:

    Chrisjan B (15-Aug-14)

  5. #4
    Junior Member
    Join Date
    Aug 2012
    Location
    Cape Town, south africa
    Posts
    19
    Thanks
    3
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Dave A View Post
    In theory, we're connecting to our own smtp server, so changing the smtp server to Vodacom wouldn't help

    I've just switched the network to connect via Vodacom.

    Thank goodness for having backup connection systems in place.
    Ok great, glad you got it sorted!!

  6. #5
    Platinum Member Neville Bailey's Avatar
    Join Date
    Nov 2010
    Location
    Morningside, Durban
    Posts
    2,373
    Thanks
    35
    Thanked 392 Times in 339 Posts
    That's one if the reasons why I switched to web-based Gmail years ago - no ISP issues ever...
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

  7. #6
    Moderator IanF's Avatar
    Join Date
    Dec 2007
    Location
    Jhb
    Posts
    2,615
    Thanks
    191
    Thanked 520 Times in 398 Posts
    Dave get a free 1GB afrihost account for this.
    Only stress when you can change the outcome!

  8. Thanks given for this post:

    Dave A (15-Aug-14)

  9. #7
    Gold Member Chrisjan B's Avatar
    Join Date
    Dec 2007
    Location
    GEORGE
    Posts
    610
    Thanks
    234
    Thanked 72 Times in 65 Posts
    And a free 1GB Axxess account.

    BOVER Technologies
    - computer sales and TeamViewer support
    Elmine Botha Freelance Photographer - Photographer/ Videographer

  10. Thanks given for this post:

    Dave A (15-Aug-14)

  11. #8
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,977
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    Just done a test, and it seems Telkom ISP has solved their problem.

    Quote Originally Posted by IanF View Post
    Dave get a free 1GB afrihost account for this.
    Quote Originally Posted by chrismine View Post
    And a free 1GB Axxess account.
    Thanks for those suggestions. I didn't know we'd got to the stage of getting free accounts nowadays.

    The reason I have Vodacom as backup is sometimes the copper disappears - then no amount of ISP options over ADSL helps
    The trouble with opportunity is it normally comes dressed up as work.

  12. Thanks given for this post:

    Chrisjan B (15-Aug-14)

  13. #9
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,977
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    Spoke too soon on Telkom resolving their problems. The email send problem is back!
    The trouble with opportunity is it normally comes dressed up as work.

  14. #10
    Gold Member Chrisjan B's Avatar
    Join Date
    Dec 2007
    Location
    GEORGE
    Posts
    610
    Thanks
    234
    Thanked 72 Times in 65 Posts
    I do have an Afrihost mifi device too - it kept me online for three days recently when a card blown and the ADSL line went down....

    You can sign up for a free Afrihost or Axxess account 24/7/365...

    BOVER Technologies
    - computer sales and TeamViewer support
    Elmine Botha Freelance Photographer - Photographer/ Videographer

Similar Threads

  1. Replies: 3
    Last Post: 08-Mar-13, 08:19 AM
  2. Congratulations on reaching 10'000
    By BusFact in forum General Business Forum
    Replies: 5
    Last Post: 14-Aug-10, 07:07 AM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •