Results 1 to 5 of 5

Thread: Procedure To Report Bank To Bank Ombudsman?

  1. #1
    Junior Member
    Join Date
    May 2014
    Location
    Polokwane
    Posts
    18
    Thanks
    0
    Thanked 3 Times in 2 Posts

    Procedure To Report Bank To Bank Ombudsman?

    I would like to know what the procedure is to report a dispute to that one has with the bank to the bank Ombudsman. It is just unbelievable how the bank "plays for time"
    and the matter not resolved

    Thanks

  2. #2
    Gold Member Houses4Rent's Avatar
    Join Date
    Mar 2014
    Location
    Cape Town
    Posts
    761
    Thanks
    7
    Thanked 55 Times in 51 Posts
    Have a look at their website.

    I simply emailed them my complaint, but I am sure they will take ample time to eventually respond that I have to follow "procedure"...
    Houses4Rent
    "We treat your investment as we treat our own"
    marc@houses4rent.co.za www.houses4rent.co.za
    083-3115551
    Global Residential Property Investor / Specialized Letting Agent & Property Manager

  3. #3
    Junior Member
    Join Date
    May 2014
    Location
    Polokwane
    Posts
    18
    Thanks
    0
    Thanked 3 Times in 2 Posts
    Thanks, will do

  4. #4
    Full Member lewskannen's Avatar
    Join Date
    Feb 2011
    Location
    Johannesburg
    Posts
    38
    Thanks
    0
    Thanked 8 Times in 5 Posts
    Before you can lodge a complaint with the banking ombudsman, you need to report your complaint to your bank's dispute resolution center and you should get a reference number for the report. After this, you have to give your bank 20 days to investigate and return to you with their findings. If you then cannot resolve this, then only can you lay an ombudsman complaint, at which time you will need the reference number and also provide things such as the reply of your bank.

  5. Thank given for this post:

    Dave A (09-Aug-14), dellatjie (07-Aug-14)

  6. #5
    Junior Member
    Join Date
    May 2014
    Location
    Polokwane
    Posts
    18
    Thanks
    0
    Thanked 3 Times in 2 Posts
    Thanks for the advice

Similar Threads

  1. standard bank
    By ians in forum General Chat Forum
    Replies: 15
    Last Post: 30-Mar-14, 12:17 AM
  2. What would you like from your bank?
    By rfnel in forum General Chat Forum
    Replies: 10
    Last Post: 09-May-12, 07:46 AM
  3. Help with Bank Accounts
    By eitai2001 in forum General Business Forum
    Replies: 15
    Last Post: 18-Nov-10, 08:21 PM
  4. standard bank
    By murdock in forum General Business Forum
    Replies: 50
    Last Post: 04-Nov-09, 02:19 PM
  5. JZ. Almost like that well-known bank....again......still.....whatever......
    By Morticia in forum South African Politics Forum
    Replies: 6
    Last Post: 26-Nov-08, 05:21 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •