Busy with a small claim for some damage to a vehicle.
It seems you need to make sure that you have at least your broker present to answer all the questions or better still an attorney when the assessor arrives. Learnt the hard way with this one, cant tell you how many times claims have been rejected due to something said during the assessor interrogation. Don't be fooled by their friendly chit chat. their job is to catch you out and figue out a way to reject your claim.