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Thread: Pastel Tax Report

  1. #1
    Platinum Member Mike C's Avatar
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    Pastel Tax Report

    Here's an interesting one!

    I do monthly VAT returns. The Tax Report has been fine every month and I always do a manual calculation as well to double-check.

    I did the year-end roll over in the middle of March.

    Now when I do the Tax Report it seems to be "stuck" on the figures I did at roll-over. In other words, it does not "see" any of the March entries after year-end.

    I have done a data integrity check as well as "Rebuilt Tax Period and Date" - I get no error reports, and the problem is not rectified.

    I have re-opened the Tax period for Feb and re-run it ... it is correct.

    I close the Feb Tax period again - and the same "fault" occurs.

    If I close the March Period and do an April Tax Report, however - it seems to correct itself again.

    Any one else experienced anything like this?

    Any suggestions Neville?
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi Mike,

    I have seen similar situations with bi-monthly VAT periods, in which only one of the two months reflects on the Tax Type report.

    The fix for those situations has been to go to Change...Reopen Tax Period/Clear Tax Manager Settings, and then to rerun the Tax Manager set up.

    Perhaps this will work for you?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Mike C (10-Apr-14)

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    Platinum Member Mike C's Avatar
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    Neville you are a whizz-kid! It worked like a charm.

    Thanks so much.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Hi

    My current Pastel Tax Period is Feb/Mar 2015. However, when I want to view the Pastel Tax Type Report it refers to the current period being 01/02/2014 - 01/03/2014!!
    Why would that be? My Change ... Reopen Tax Period / Clear Tax Manager Settings is greyed out and inactive. How do I change the current Tax Period to the correct period?

  6. #5
    Platinum Member Mike C's Avatar
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    Hi TriciaG. Have you not opened last year's company by mistake?
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Quote Originally Posted by Mike C View Post
    Hi TriciaG. Have you not opened last year's company by mistake?
    No - I am currently working in a new pastel company for the 2015/2016 Tax Year having taken on the closing balances as prior year journals as at 28 Feb 2015. I have closed all other VAT periods for the previous year as prompted. Even having done that the option is still not available.

  8. #7
    Platinum Member Mike C's Avatar
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    That is very strange. It think that this is one for our resident expert - Neville Bailey.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

  9. #8
    Platinum Member Neville Bailey's Avatar
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    Quote Originally Posted by TriciaG View Post
    My Change ... Reopen Tax Period / Clear Tax Manager Settings is greyed out and inactive. How do I change the current Tax Period to the correct period?
    Do you have supervisor access rights to the company?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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