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Thread: credit note form does not show the quantities column for a certain user

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    credit note form does not show the quantities column for a certain user

    l am having a problem with my Pastel Ver 12.The credit note form does not show the quantities column for a certain user but it show up on the other users.please help.

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    Platinum Member Mike C's Avatar
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    Hi John, I am taking a guess here, but could it not be that you are using a GL code (6) in column 1 instead of "Item" code (4).
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    even if l change to item code 4 nothing changes

    Thank you Mike , even if l change to item code 4 nothing changes.The challenge is that it only happens on a single user all the others accounts are fine

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    Platinum Member Mike C's Avatar
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    Have you tried going to "Batch" and clicking on the "Restore Columns" option?
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Dave A (07-Apr-14)

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    It worked!!

    Thank you

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