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Thread: Error Signature

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    Error Signature

    Hi, could anyone please help me:
    I get the following message when I log into my Pastel Xpress (v12)

    Pastel Partner - Update Wizard has encountered a problem and needs to close.
    Error Signature:
    AppName: accountingupdate.exe
    AppVer: 3.0.0.4
    AppStamp: 51927f51
    ModName: ntdll.dll
    ModVer: 5.1.2600.6055
    ModStamp: 4d00f27d
    fDebug: 0
    Offset: 0000e8e5

    I went for Training last year for Sage Paster Partner V12 (downloaded the training cd) but I bought the Sage Pastel Xpress V12 (downloaded this on my computer).

    Could this be the problem or what can I do?

    Regards
    Isabel Bothma

  2. #2
    Platinum Member Mike C's Avatar
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    Hi Isabel - Neville Bailey is the fundi on this kind of thing, but I would imagine that you would need to uninstall Pastel Partner and then re-install your Pastel Express.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Hi Neville,
    Thanks for replying, I thought it would be something like that, but just want to make sure.
    Regards
    Isabel

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    Morning Mike, sorry for the mistake, I mend to thank you,
    Regards Isabel sorry:

  5. #5
    Platinum Member Mike C's Avatar
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    Not a problem. My pleasure.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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