Not sure if I can explain, but lets see if someone can help me.
I am still do the payments transaction on pastel MANUAL.
A customer overpaid a invoice in our business bank account, and we paid him back, so when i did the "Process Banks and Credit Cards" on pastel. I "received" full amount with the over-payment, as i thought when i was going to do the "payment" i could allocate the customer. But the "types" there are only "Account" and "Supply", NO "Customer". And now There is a unallocated payment from client. How do i do the process to reverse or "credit", or delete? . not sure what the right thing to do. I tried credit and now there are double amount. Think i am completed lost
Please if you don't understand, ask and i can explain again.
Thank you for advance