It seems there is a serious problem with Telkom ADSL. I contacted them to report that I had a fault (internet keeps dropping...loosing signal) waited the normal 15-30 minutes for them to answer the call to be told there are major problem and that is why you wait so long for them to answer.
The part that made me laugh, I was instructed to call them when the internet wasn't working...ie the red light on the modem was on. I told the lady that I did just that, but by the time she answered the phone it had changed t green. The only solution is she must record a fault and i must pay a min fee of R250 for a call out fee which could be more depending on how long they take to find the fault.
They did do a line test and whatever other tests and switched off and reset the modem etc and indicated that everything was ok.
Anyone else experiencing this problem?