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Thread: Pastel - Inventory Item Error

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    Junior Member CyberStorm's Avatar
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    Pastel - Inventory Item Error

    Hi guys,

    I have an item in Inventory in pastel Xpress 12 that's showing an incorrect Quantity on hand value. See the attached picture:

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Name:	30-10-2013 13-58-25.jpg 
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ID:	4130

    All other items are correct. How would I go about correcting this issue? Any help would be appreciated?

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    Platinum Member Neville Bailey's Avatar
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    You will first need to established how that incorrect quantity came about - probably a data capture error.

    Once you have found out where the error was made, then you will know what correcting entries need to be made.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
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    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Junior Member CyberStorm's Avatar
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    I took a deeper look at this item. This is what I found:

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Name:	30-10-2013 17-52-08.png 
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ID:	4132

    It shows an Unposted Purchase Quantity. Thing is, this is a service item and there are no purchases for it.

    What would you suggest to correct this? My accounting knowledge is poor I'm afraid.

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    Platinum Member Neville Bailey's Avatar
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    Perhaps we need to schedule a TeamViewer session sometime tomorrow so that I can see what's going on.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
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    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Junior Member CyberStorm's Avatar
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    Sounds like a great idea :-)

    Will PM you Neville.

    Many thanks.

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    Hi
    Could you advise how you corrected this, as I have the same issue and do not know how to post the batches. Mine are inventory items and I had captured a GRN which for some reason did not appear when I went to link it to the supplier invoice, however my stock items are sitting in an unposted batch?

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    Good day

    I added new stock items via an inventory journal. Correctly. Yet, when I look at my stock on hand, it doesn't reflect the items i added or shows the incorrect amount. Can this be due to Sales Orders being deducted and how does one rectify this? PLEASE HELP!!!

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