Windows head technician

[ians]

I get a call just now from a guy calling himself Edward Jonson, he tells me he is the head technician for Microsoft windows , from a number number 001800180200. when I asked him his name and contact number he gave me another number, 031-5000456 and tells me it is Microsoft head office number in the USA, sounds like a Durban number to me. He has an Indian/Pakistan accent.

He informs me that someone is hacking into my computer and downloading malicious software, he ask me how old my computer is and what virus protection program iam using, then the thing that got me suspicious ...am I running windows software on my PC, in one breathe he tells me that they have detected someone hacking into my windows PC, then asks me if I am running windows.

So I play along and he tells me to log onto my PC and and press the windows button and r together, so I say yes he ask me what I can see, so I tell him, then he tells me to type a name, which I don't do because surely he doesn't think I am that stupid, but I say yes again then he ask me what I see on my screen, so I tell him "idiot", he doesn't understand, so I tell him again I can see idiot on my screen. So he tells me to type the word again, so I tell him ok, he then ask what I can see on the screen, so I tell him idiot again, he sounds very confused, so I tell him there is nothing on my screen because I am not at my computer but I will write everything down that he is telling me and give it to my computer support company to get one of their technician to follow the procedure, click the phone goes dead.

So who knows what all this is about and how many people are getting conned like this, because surely the head technician at Microsoft in the USA doesn't have time to call every person in the world with a virus on their computer.

I am just interested to know what they are trying to achieve, maybe one of the smart techs on this forum can tell me what this is all about.

What concerns me is he read out all my personal details full name, telephone numbers, physical address, just shows how open we are on the internet to too many things.