When we buy something and are prepaird to pay a premium because it carries a life time warranty. It really p's me off that when something goes wrong and the company that is supposed to honour the warranty now become fortune tellers and proceed to tell you what you must have done wrong. Finally when all the "must have's" are exhausted they then claim the problem regardless is not covered by the warranty. Had the same problem with cell phones, with so called moisture damage. What an age we live in, what happened to the days you could do business on a hand shake, today we have to make sure all the T's are crossed and i's dotted other wise the piece of paper we call an agreement is worth nothing. Makes me sick!!!