I AM HAVING ONE OF THOSE DAYS AGAIN, ALL I WANT TO DO IS LOAD A DATA BUNDLE ON TO MY TELKOM MIX IPHONE, SURELY IT CANT BE THAT DIFFICULT.
YOU CANT CONTACT 8 TA BECAUSE YOU ARENT PART OF 8 TA BUT YOU ARE, BUT NOT SO YOU HAVE TO GET TRANSFERED FROM ONE AGENT TO THE NEXT, BUT THEN THEY TELL YOU THERE IS A NEW NUMBER YOU MUST DIAL, BUT WHEN YOU CALL THE OTHER NUMBER, THE AGENTS ARE NOT SURE WHO YOU NEED TO SPEAK TO SO YOU GET TRANSFERED FROM ONE AGENT TO THE NEXT, UNTIL YOU EITHER THROW THE PHONE OVER THE HOUSE BECAUSE YOU GET SO FRUSTRATED DEALING WITH IDIOTS AND HOPE YOU HAVE A GRIIFIN COVER LIKE I DO.
Or just scrap the whole idea of having a Telkom mix and rather just get an MTN cell phone at least then you can log onto the bank and download the data bundle straight to your cell phone, here I thought this Telkom mix was going to be simple. The other thing about Telkom mix, there is nothing simple about it.
Something you need to be aware of, your data and sms bundles which come with the mix DO NOT CARRY OVER, and the airtime on carries over for 3 months then you LOOSE it all.
By the way I have just received my Telkom account for this month R11000-20 oops sorry they just f&%*$d up again. To give you an idea, before I change to the Telkom mix my bill was between R450 - R600. Since I have had this Telkom mix it hasn't been under R2000 and I have zero limits on the account in other words as soon as the package deal is finished I have to recharge, I havent had to recharge until today.