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Thread: Conversion from v11 to v12

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    Conversion from v11 to v12

    Hi
    I have pastel v11 and recently installed version 12. When I open up the conversion software to convert my company data the next button stays greyed out. What am I missing?

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    Platinum Member Neville Bailey's Avatar
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    You don't say which "Next" button is greyed out in the process, so I have captured a short video to demonstrate the process:

    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Hi
    it is on the 3rd screen where you choose the company in Pastel 11 folder. When I select any of the companies all of them are not able to convert. I have only installed pastel 12 and not the pervasive engine. I am still running pervasive from pastel 11. When is try to install pervasive from pastel 12 disc it gives me a list of programs that are not compatible. One of them being Backup manager

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    I know this is prob a stupid question but did you select the company to be converted and clicked the "Add" button?

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    The button to add is greyed out

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    Platinum Member Neville Bailey's Avatar
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    Quote Originally Posted by webworld View Post
    The button to add is greyed out
    You need to double-click on the company folder and then the "Add Company" button should become active.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    I know this is probably an obvious thing to say but did you double click on the company in c:\pastel11 when you were selecting it. Cause the add button and the next button stay greyed until you double click

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