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Thread: INCORRECT COMPANY

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    INCORRECT COMPANY

    ON PASTEL PARTNER V11 HOW DO I CORRECT THE COMPANY NAME WHICH IS INCORRECT.THANKING U IN ADVANCE FOR UR ASSISTANCE

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    Bronze Member Elijah's Avatar
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    Go to setup company parameters, and change it there.

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    Platinum Member Mike C's Avatar
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    You will probably have to re-register the product over the phone with Pastel, as the company name is used in allocating the registration key.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Bronze Member Elijah's Avatar
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    Hi Silverray

    There are 2 components to the Pastel name, there is the legal/trading name and there is the "pastel name". The first is self-explanatory, the second name has a max of 8 characters and is an abbreviated name, it is a very good idea to put the financial year-end at the end of this name. So putting the 2 together you have something like. e.g Waltons Stationers pty ltd [WAL2013]. If you want to change the first part go to setup company parameters (this part of the name appears on all printed documents, customer statements etc). If you want to change the second part go to your C drive. C:/PASTEL11 and change the name there, but like Mike said you may have to re-register with Pastel, this may depend on how many users your pastel has.

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    Quote Originally Posted by Mike C View Post
    You will probably have to re-register the product over the phone with Pastel, as the company name is used in allocating the registration key.

    To expand on this, this is the products 'Registered Company Name' which appears on reports, this can be changed in 'help' and 'register your package' go through the wizard. You should not change this unless it is incorrect, you will probably need to verify this with your software providers as if you change this it will change your 'access code' which is used for registering.

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