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Anyone with advise/information on how to submit the Annual assesment and make payments, tried to download the forms, but seems like the process has changed. need to apply for a letter of good standing.
Thank you to Mike C, for this link.... I have just spent almost two hours trying to get hold of Department of Labour to let them know links on their page aren't working (to download the form), emailed them and it was returned undelivered, sat on the phone on hold with the most horrific blaring music in my ears for 30 minutes and then remembered every business saviour "The Forum SA".... if only the government departments were as easy to find info on. Must just say also mention that while I was sitting on hold I noticed the Dept of Labour also have a FaceBook page and I was browzing it. Was shocked to see that they have stopped the training of new nurses... very scary for all concerned, especially if they bring in that new NHI system.
I think you need to use the identity of a Member / Director of the particular entity?
Have been trying with identity number of the members, but keep getting the following error message: "Individual details fetch failed ...0" . But if others have been able to register then could be a problem with client's registration details????
My problem is even more complex than that. I submitted a registration form in 2011, received communication BACK from the department of labour with a reference number on it asking me to complete returns for years concerned, submitted returns, and since heard nothing from them. Decided to call for my statements and mu contract number (for online submissions) and was told that I need the OLD 9 digit number because they cant use the new number to extract statements. Help?
1. who can I contact to give me the proper and correct number
2. is there not an ombudsman like SARS that actually help resolve this?
3. Do i just not pay and dont bother to follow this up?
Our company administers the WCA obligations of various employers and we had a handfull of exactly your problem. What happened is that the "old system" number allocated to your entity was not converted to the new "99" number upon rollover from the old to the new system. You were probably assessed after 1 October 2011 when the old system was no longer identifying assessments raised and on the new system you have no number, thus the assessment also are "in limbo". It could even be that no assessment was raised as well.
So much for the problem - how to fix this? This would entail a visit to their offices with the proof of registration and request them to allocate a new number. Could take a while though...Another way to check that could save you the trip to Pretoria, is to register for online submissions. After registration you can request entities to be linked to your profile and here you could either supply the old number or the new "contract acc no" which you don't have. On the old number you start with 00 and then the first 7 numbers of the 11 digit number. I notice they mentioned a 9 digit number?
You can try this and if not successful, PM me and I will check for you.
The Commissioner should issue the Letter of Good Standing if all returns up to 2011 ( period ending 28 February 2012 ) has been submitted and there are no outstanding amounts on your account. The letter should then be valid until 30 April when the 2012 return should be submitted.
With regard to the battle with registration, I think the error is on the website and you should just try from time to time. The electronic submission really simplifies matters. - Just make sure that you complete the "organisation details" tab e-mail address otherwise they will post your assessment.
Thanks for the very useful information you have given so far, Johan. It is much appreciated (particularly as I'm about to tackle my annual returns for this myself).
Originally posted by Johan99
The letter should then be valid until 30 April when the 2012 return should be submitted.
Just to double check, is the deadline definitely 30th April?
(I had it in my mind that it would have been end of March for some reason).
We have an e-mail from Ella Ntshabele - Director Income - dated 8 February advising us that the deadline would be 30 April 2013. No official notification on the website, newspapers etc though...
Thanks for the very useful information you have given so far, Johan. It is much appreciated (particularly as I'm about to tackle my annual returns for this myself).
Just to double check, is the deadline definitely 30th April?
(I had it in my mind that it would have been end of March for some reason).
Hi Dave - yes it was end of March and has now been extended. What's more - they are now offering a discount for early payment.
I received this info from Pastel Payroll:
The Director-General of Labour has also granted certain incentives to motivate employers to submit online and make payment within 90 days.
Employers who submit online and pay within 30 days will receive a 10% discount on their assessment value. Employers who pay within 60 or 9o days will receive a 5% or 2% discount respectively. These discounts will only become effective 01 April 2013 and applies to the 2012/2013 returns only. Interest and penalties calculated for forms submitted online will not be raised before 30 June 2013.
No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"
Our company administers the WCA obligations of various employers and we had a handfull of exactly your problem. What happened is that the "old system" number allocated to your entity was not converted to the new "99" number upon rollover from the old to the new system. You were probably assessed after 1 October 2011 when the old system was no longer identifying assessments raised and on the new system you have no number, thus the assessment also are "in limbo". It could even be that no assessment was raised as well.
Thanks Johan99, your feedback has been very helpful
The remarks from Mike C is spot on. After we received this information we raised a few questions regarding the practical inplications thereof and also copied their acting CFO Mr Leshnick on this mail. To date we have received no official reply in spite of reminders being sent - it isnow more than a month from my initial e-mail.
Here are a few of the questions :
A) Does the employer only pay 90% of the assessment raised or B) Would a 10% credit be passed on the account - as with the rebate system or C) would the employer pay the full amount and the discount refunded to them?
Also, no penalties would be imposed before 1 July, but the 2% discount would be for the period 60 to 90 days. Last day for submission is 30 April and assume payment is made on 15 July - thus 10% penalty for late payment but 2% discount for early payment?
Our information states " ...These incentives have been granted by the Director-General of Labour and are applicable for the 2013/2014 year..." There is a lot of confusion regarding "years" as the 2012 return per the Compensation Commissioner is for the year 1 March 2012 to 28 February 2013. What period exactly is the 2013/2014 year? The Payroll administrators - that received the same communication as we did - interpreted this as being the current year. Their interpretation is supported by an electronic billboard one block from the Commissioner's office that relayed exactly this message regarding the discounts for early payment from this morning.
We received another communication that the incentives would only be applied from 1 April - thus your thought to submit after 1 April has merit. BUT employers that are even more pro-active and have submitted since 1 March to date are now excluded??
A second flash proclaims amnesty on penalties for the previous four years ROE submissions - provided you submit on-line. Penalties would only be imposed from 1 July 2013. What about submissions already received by the Commissioner but not yet assessed?
At my last check, there is no official notice regarding the above on their website.
More questions than answers unfortunately, but I will post information as it becomes available.
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