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Thread: WCC Annual Assesment

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    Bronze Member Elijah's Avatar
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    WCC Annual Assesment

    Hi All

    Anyone with advise/information on how to submit the Annual assesment and make payments, tried to download the forms, but seems like the process has changed. need to apply for a letter of good standing.

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    Platinum Member Mike C's Avatar
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    To register and submit the Return Of Earnings 2012/2013 online, visit http://roe.labour.gov.za/DolRegistra...b/landing.html
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Bronze Member Elijah's Avatar
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    Hi Mike, thanks for the reply, have tried to register for DOL User account but keep getting invalid identity number. any ideas?

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    Thank you to Mike C, for this link.... I have just spent almost two hours trying to get hold of Department of Labour to let them know links on their page aren't working (to download the form), emailed them and it was returned undelivered, sat on the phone on hold with the most horrific blaring music in my ears for 30 minutes and then remembered every business saviour "The Forum SA".... if only the government departments were as easy to find info on. Must just say also mention that while I was sitting on hold I noticed the Dept of Labour also have a FaceBook page and I was browzing it. Was shocked to see that they have stopped the training of new nurses... very scary for all concerned, especially if they bring in that new NHI system.

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    Quote Originally Posted by Elijah View Post
    Hi Mike, thanks for the reply, have tried to register for DOL User account but keep getting invalid identity number. any ideas?
    I think you need to use the identity of a Member / Director of the particular entity?

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    Bronze Member Elijah's Avatar
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    I think you need to use the identity of a Member / Director of the particular entity?
    Have been trying with identity number of the members, but keep getting the following error message: "Individual details fetch failed ...0" . But if others have been able to register then could be a problem with client's registration details????

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    My problem is even more complex than that. I submitted a registration form in 2011, received communication BACK from the department of labour with a reference number on it asking me to complete returns for years concerned, submitted returns, and since heard nothing from them. Decided to call for my statements and mu contract number (for online submissions) and was told that I need the OLD 9 digit number because they cant use the new number to extract statements. Help?
    1. who can I contact to give me the proper and correct number
    2. is there not an ombudsman like SARS that actually help resolve this?
    3. Do i just not pay and dont bother to follow this up?

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    Jonesey,

    Our company administers the WCA obligations of various employers and we had a handfull of exactly your problem. What happened is that the "old system" number allocated to your entity was not converted to the new "99" number upon rollover from the old to the new system. You were probably assessed after 1 October 2011 when the old system was no longer identifying assessments raised and on the new system you have no number, thus the assessment also are "in limbo". It could even be that no assessment was raised as well.

    So much for the problem - how to fix this? This would entail a visit to their offices with the proof of registration and request them to allocate a new number. Could take a while though...Another way to check that could save you the trip to Pretoria, is to register for online submissions. After registration you can request entities to be linked to your profile and here you could either supply the old number or the new "contract acc no" which you don't have. On the old number you start with 00 and then the first 7 numbers of the 11 digit number. I notice they mentioned a 9 digit number?

    You can try this and if not successful, PM me and I will check for you.

    Johan

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    Elijah,

    The Commissioner should issue the Letter of Good Standing if all returns up to 2011 ( period ending 28 February 2012 ) has been submitted and there are no outstanding amounts on your account. The letter should then be valid until 30 April when the 2012 return should be submitted.

    With regard to the battle with registration, I think the error is on the website and you should just try from time to time. The electronic submission really simplifies matters. - Just make sure that you complete the "organisation details" tab e-mail address otherwise they will post your assessment.

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    Site Caretaker Dave A's Avatar
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    Thanks for the very useful information you have given so far, Johan. It is much appreciated (particularly as I'm about to tackle my annual returns for this myself).

    Quote Originally Posted by Johan99 View Post
    The letter should then be valid until 30 April when the 2012 return should be submitted.
    Just to double check, is the deadline definitely 30th April?
    (I had it in my mind that it would have been end of March for some reason).
    The trouble with opportunity is it normally comes dressed up as work.

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