Results 1 to 5 of 5

Thread: Pastel Capturing Errors

  1. #1
    Bronze Member Elijah's Avatar
    Join Date
    May 2012
    Location
    Cape Town
    Posts
    129
    Thanks
    28
    Thanked 26 Times in 21 Posts

    Pastel Capturing Errors

    Hi All

    I have a client who has made a number of capturing errors. The scenario can be described in the following points:

    1. They are not Vat registered, but did not choose the no Vat option that Pastel provides, consequently they captured all their stock purchases with vat, so the vat control account has debit entries.
    2. When capturing purchases of stock; they made 3 different errors. 1. They used the Inventory Journal to capture some of the supplier invoices. 2. When they did use the supplier invoice option in pastel, they posted to either the GL Expenses account for stationery [The business buys and sells stationery], or they posted directly to the cost of sales account. [instead of choosing the items code] and then appropriate code for a specific stock item.

    So, none of the stock purchases were captured correctly. My question is this: What is the quickest method to resolve this problem??

    Thanks in advance.

  2. #2
    Email problem
    Join Date
    Sep 2012
    Location
    England, Manchester
    Posts
    15
    Thanks
    0
    Thanked 1 Time in 1 Post
    If they haven't done much, start again.. or restore a backup.

    Either this or reverse every transaction they processed with the according opposite.

    Regards

  3. #3
    Bronze Member Elijah's Avatar
    Join Date
    May 2012
    Location
    Cape Town
    Posts
    129
    Thanks
    28
    Thanked 26 Times in 21 Posts
    Hi aaronaatkinson

    Thanks for the response this was my thinking and suggestion, but client had some "IT Specialist" who suggested doing one "Big Credit" note, a method I have never come across. It might work from a technical point of view but didnt sound right from an Accounting point of view and dont want client to think I am trying to do things the long way just to get more billing hours. But quite satisfied now, as to the correct course of action.

  4. #4
    Email problem
    Join Date
    Sep 2012
    Location
    England, Manchester
    Posts
    15
    Thanks
    0
    Thanked 1 Time in 1 Post
    Hello,

    They could perhaps try it but f it doesn't work.. It's even more billing hours.

    Not a problem.

    Best regards

  5. Thanks given for this post:

    Elijah (21-Feb-13)

  6. #5
    Platinum Member Mike C's Avatar
    Join Date
    Apr 2012
    Location
    Durban
    Posts
    2,242
    Thanks
    207
    Thanked 310 Times in 268 Posts
    And if you have a VAT audit, it becomes very difficult to try and explain a "Big Credit Note" correction. They are sticklers for detail.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

  7. Thanks given for this post:

    Elijah (21-Feb-13)

Similar Threads

  1. Replies: 2
    Last Post: 30-May-12, 04:30 PM
  2. [Question] Capturing financed vehicle in Pastel
    By Lauren R in forum Accounting Forum
    Replies: 3
    Last Post: 08-Feb-12, 02:42 PM
  3. 403 Errors
    By Martinco in forum Administrative issues
    Replies: 4
    Last Post: 06-Jun-11, 11:28 AM
  4. Capturing rounding on invoices
    By duncan drennan in forum General Business Forum
    Replies: 4
    Last Post: 29-Sep-09, 06:01 AM
  5. HTTP 500 errors
    By garthu in forum Technology Forum
    Replies: 4
    Last Post: 23-Jan-09, 12:41 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •